The hotel offers amenities for your comfortable stay and unforgettable experiences
World-Class Gym!
“The fitness center exceeded my expectations with a fully equipped gym and various classes available, allowing me to maintain my routine effortlessly.” view full review
Delicious Breakfast!
“The breakfast spread was not only diverse but also delicious, providing a perfect start to my day with freshly prepared options.” view full review
Relaxing Pool!
“The swimming pool was a good escape, with just the right temperature and a serene ambiance that helped me unwind after a busy day.” view full review
Amazing Views!
“My room offered a lovely view of the bridge leading to the city, making my stay even more nice with such a beautiful sight right outside the window.” view full review
General
Non-smoking rooms
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Grocery shopping service
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Night club
Leisure/ TV room
Spa & wellness centre
Sauna
Turkish bath
Pedicure
Manicure
Facial
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Shallow end
Make up services
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Dressing area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
4 Sary Arka Street,
Nur-Sultan (Astana),
Kazakhstan,
010000,
Astana
Map view
4 Sary Arka Street,
Nur-Sultan (Astana),
Kazakhstan,
010000,
Astana
City landmarks
Embankment
Kenesary Khan Monument
1.1
km
Korgalzhyn taszholy
Ethno-memorial complex Map of Kazakhstan Atameken
1.6
km
Museum
The Museum of the First President of the Republic of Kazakhstan
1.3
km
Zhana Alana Square
Fountain Drevo Zhizni
830 m
Nur-Sultan 020000
Central Park
1.2
km
Right Embankment
Kenesary Khan
1.1
km
Respubliki St
President's Center of Culture & Museum
1.4
km
Korgaldzhinskoye Hwy. 2
Family Rest Center Ailand
1.6
km
Kabanbai Batyra Ave.
Fountain Circus
1.7
km
Monument
Monument Of Zhambyl Zhabayev
1.8
km
Respubliki Ave.
Constantine and Helen Cathedral
1.4
km
Shopping Area
Ramstore Bridge
1.5
km
Respublika Ave 2
Kazakhstan Military History Museum
2.0
km
Bogenbai Batyr street
Monument to Bogenbai Batyr
2.0
km
Museum
The Museum of Saken Seifullin
2.1
km
Nur-Sultan 020000
Monument of Kerey and Zhanibek
850 m
Shopping Area
Sine Tempore
910 m
Respublika Ave 12к6
Saints Constantine and Helen Orthodox Cathedral
1.4
km
Park
City Park
1.6
km
Church
Cathedral of Our Mother of Perpetual Help
1.9
km
Gorodskoy Plyazh
1.1
km
Quay Astana
2.3
km
Nur-Sultan 010000
Tsentral'nyy Gorodskoy Park
1.3
km
Monument
Baiterek Tower
3.8
km
Park Astana
Flagpole with the Flag of Kazakhstan Republic
2.3
km
Zhana Alan Sq.
Zhanibek and Kerei Monument
2.3
km
Auyezova St.
Monument to Saken Seyfullin
2.3
km
Pobedy Ave
Monument to the Soldiers of World War II
2.3
km
Monument of Friendship of Peoples
2.3
km
Nearby
Kenesary 14
Kazhymukan Munaitpasov Central Stadium
580 m
Restaurants
Barkhat
290 m
Saryarka Ave.
Mayfair Sheesha Lounge
230 m
Saryarka Ave.
Travelers Coffee
230 m
Irchenko 31
Segafredo Zanetti Espresso
310 m
Saryarka Ave.
L'avenue
470 m
Pobedy Ave. 5
Line Brew
780 m
Kenesary 20
Mamma Mia
1.2
km
Turan Ave.
Rivas Coffee
760 m
Zheltoksan st.
Coffee Boom
840 m
Kenesary st. 22
Porto Verde
930 m
Kenesary 24
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
quiet rooms
helpful staff
cold nights
not close to major attractions
8.2/10
Great
Rooms
8.1
Location
8.4
Service
8.7
Dining
7.6
Guest reviews
8.2/10
based on 10 reviews
8.1
8.1/10 based on 653 reviews
Daniel
United Kingdom,
June
2024
7.8/10
The hotel has clean and nice rooms, great conditioning for all seasons, and a comfortable spacious feel, with a reasonable breakfast. The service is very polite and always smiling, especially thanks to Gulnur. The location is beautiful, by the river and park, perfect for walks but a bit far from the center. The dining experience offers a wide breakfast selection but could be improved. The facilities are well-maintained and up to standard.
Rooms
8.0
The rooms are clean, nice, and spacious, providing good conditioning throughout the year.
Service
9.0
The service is very polite and always smiling, making the stay pleasant.
Location
7.0
The hotel is beautifully located by the river and park, ideal for leisurely walks, although a bit distant from the main attractions.
Dining
7.0
The dining experience offers a wide selection for breakfast but has room for improvement.
Facilities
8.0
The facilities are well-maintained and meet expectations.
Henry
United States,
June
2024
8.8/10
I had a wonderful stay at the hotel. The rooms were well appointed and comfortable, offering a cozy retreat even in the chilly weather outside. The service was exceptional, with staff always eager to assist professionally. The location by the river was beautiful, providing a fantastic view for both leisure and business travelers. The dining experience was good overall, though some areas could use a refresh. The facilities were top-notch, adding to the overall satisfaction of my stay.
Rooms
9.0
The rooms towards the front of the hotel were spacious, comfortable, clean, well insulated, and equipped with excellent toiletries. Despite the cold temperatures outside, they remained warm and inviting.
Service
9.0
The staff at the hotel were exceptionally friendly, always ready to assist with a smile. I appreciated their professional and friendly manner, making my stay even more enjoyable.
Location
10.0
The hotel's location right by the river and park, close to the business center, was truly beautiful. It provided a fantastic view for my business trip and offered easy access to various sites, dining, and shopping opportunities.
Dining
7.0
The dining experience, particularly the breakfast, was up to standard, but some areas could use updating in terms of decor and food quality. Overall, the variety and quality were decent but with room for improvement.
Facilities
9.0
The hotel's facilities were impressive, offering a range of services and amenities that enhanced my stay. From room service to laundry, everything was conveniently available to cater to guest needs.
Jonathan
United States,
May
2024
8.2/10
The hotel offers clean and spacious rooms, perfect for a family trip. The service is very attentive and polite, making the stay comfortable. The location is grand with cozy lounges but slightly distant from certain areas. The dining experience is a standout feature compared to competitors. The facilities are well-maintained.
Rooms
8.0
The rooms are clean and spacious, ideal for families.
Service
9.0
The service is very attentive and polite, ensuring a comfortable stay.
Location
7.0
The hotel is in a grand location with cozy lounges but slightly distant from some areas.
Dining
9.0
The dining experience is exceptional compared to other competitors.
Facilities
8.0
The facilities are well-maintained.
James
United Kingdom,
February
2024
7.0/10
Staying at the hotel was a mixed experience. The spacious and pleasant rooms were a plus, but the slow elevators could be a hassle. The service was a bit lacking in terms of flexibility with payment requests. The beautiful riverfront location was a highlight, but the distance from the government sector may not suit all travelers.
Rooms
8.0
The business room I stayed in was quite large and pleasant.
Service
6.0
The hotel staff kept insisting on upfront payment despite our agreement.
Location
7.0
The hotel's spot by the river and park is beautiful, though slightly off the government sector.
Dining
7.0
The breakfast at the lobby restaurant was convenient.
Facilities
7.0
The hotel offers standard facilities adequate for a comfortable stay.
Walter
United States,
February
2024
7.0/10
My stay at the hotel was a mixed experience. The location was convenient, with a nice lounge area to relax by the river. The service was friendly and attentive, especially thanks to Dear Gulnur. However, the room I booked was average in size, and the dining options were somewhat limited. The hotel is not without its charms, but there are areas that could use improvement.
Rooms
6.0
The room I booked was of decent size but seemed below average for a Radisson hotel. The tip about the slow elevators proved helpful; next time, I'll request a lower-level room to avoid the wait.
Service
9.0
The service at the hotel was excellent. Dear Gulnur and the rest of the team were very kind, always smiling, and incredibly helpful. Their hospitality truly made my stay more enjoyable.
Location
7.0
The hotel's location by the river in Astana offers a grand setting, especially for those looking to unwind in the lounge. However, the surrounding area may not be as impressive, and the proximity to other hotels can be confusing.
Dining
6.0
The dining experience had some healthy food options but felt a bit lacking in variety. The quiet atmosphere in the morning was noticeable, with only a few guests around.
Facilities
7.0
The hotel facilities were adequate but not exceptional. However, the cigar bar and other amenities offered a pleasant experience overall.
Anne
United States,
February
2024
9.0/10
Staying at the hotel was a great experience overall. The rooms were immediately accessible on a higher floor, which was perfect after a tiring flight. They were comfortable and well-maintained. The staff, especially Dear Gulnur, was incredibly friendly and helpful. The central location close to good restaurants and attractions made exploring the city easy. The dining options were varied and delicious, providing a great culinary experience.
Rooms
9.0
The rooms on a higher floor were immediately accessible and comfortable.
Service
10.0
The staff, especially Dear Gulnur, was very friendly and always ready to help.
Location
9.0
The hotel's central location near good restaurants and attractions made it convenient for exploring the city.
Dining
8.0
The dining options were varied and delicious, offering something for every taste.
Facilities
9.0
The hotel facilities were well-maintained and met all our needs.
Ralph
United Kingdom,
November
2023
8.6/10
The hotel is situated in a convenient location attached to an office building, close to many Astana facilities and offering a great walking area along the river. The rooms are spacious, clean, and come with good WiFi, though the elevators can be slow. The service is consistently polite and helpful, especially with concierge assistance. The dining options are varied with fresh and tasty selections for breakfast. The facilities are well-maintained.
Rooms
8.0
The rooms are clean, spacious, and typically appointed for a Radisson.
Service
9.0
The staff is very polite, always smiling, and really helpful and friendly.
Location
9.0
The hotel is located on the banks of a tributary of the Ishim river, close to many local restaurants and facilities in Astana.
Dining
8.0
The breakfast selection is excellent with fresh and tasty options.
Facilities
9.0
The facilities are well-maintained.
Willie
United States,
November
2023
8.0/10
My stay at the hotel was a mix of positives and negatives. The rooms were surprisingly quiet, perfect for traveling with children, but they felt a bit cold at night. The service was exceptional, especially thanks to the kind and always helpful Gulnur. The location was convenient, with easy access to transportation and local facilities, although not particularly close to major attractions. The dining experience was good, offering a variety of options, and the facilities were adequate for a comfortable stay.
Rooms
7.0
The rooms were very quiet, ideal for a family trip. However, they felt a bit cold at night.
Service
9.0
The service was top-notch, with a very accommodating and friendly staff, especially Gulnur.
Location
8.0
The hotel's location was convenient for accessing local facilities and transportation options.
Dining
8.0
The dining experience was very good, with a variety of satisfying options available.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay.
quiet rooms
cold nights
John
United Kingdom,
October
2023
8.8/10
The hotel is ideally situated by the river and park, close to the business center Arman. The rooms are spacious and comfortable, but the location offers easy access to various restaurants around the city. The dining experience is truly Russian with a wide selection of breakfast items, but it can feel quiet in the mornings. The facilities are well-suited for both leisure and business travelers.
Rooms
9.0
The spacey rooms provided a comfortable stay.
Service
8.0
The staff at the omelette counter and throughout the hotel always assisted me professionally, making me feel at home.
Location
10.0
The hotel's grand location by the river and park, with nice lounge areas and a cigar bar, deserves a perfect 10.
Dining
8.0
The dining experience, with a variety of breakfast items and Russian-style dishes, captures the essence of the hotel.
Facilities
9.0
The hotel provides excellent facilities suitable for business travelers, with convenient amenities available.
Jake
United Kingdom,
June
2023
9.0/10
My stay at the hotel was an absolute delight. The rooms were spacious and well-insulated, offering a peaceful night's sleep without any disturbances. The service provided by the staff, particularly by Vladimir and Nurgul, was exceptional, ensuring all my needs were promptly met. The location by the river and park was stunning, with easy access to the business center Arman. The dining experience, though not perfect, was still up to the hotel's high standard with a good selection of breakfast items. The facilities at the hotel were top-notch, enhancing my overall experience.
Rooms
9.0
The room was reasonably large and well-insulated, perfect for a comfortable stay with children. I truly appreciated the choice of work tables and the cozy armchair.
Service
9.0
The staff, especially Vladimir and Nurgul, went above and beyond to assist me professionally and courteously. Their attention to detail and availability made my stay truly enjoyable.
Location
10.0
The hotel's location by the river and park was truly picturesque and convenient, offering easy access to the business center Arman and various attractions.
Dining
8.0
The dining experience was quite satisfying, with a good selection of breakfast items that met the hotel's high standards. However, it could have had a bit more variety.
Facilities
9.0
The hotel's facilities were impressive, adding great value to my stay and ensuring a comfortable and convenient experience.
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